A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Pointblank units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Pointblank, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Pointblank roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in Pointblank isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Pointblank, TX, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Pointblank, TX warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Pointblank property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Pointblank call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Pointblank started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Pointblank dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Pointblank teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Pointblank rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Pointblank homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Pointblank accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Pointblank crews are trained for exactly that protocol.
On top of standard drying, our Pointblank crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
Every Pointblank estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Pointblank, TX warehouse keeps drying equipment close, which typically puts a Pointblank tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Pointblank job done, and getting there again is on us, not you.
Tell our Pointblank dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Pointblank address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Our Pointblank technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Pointblank paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Local staging inside Pointblank, TX typically gets a Pointblank technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Pointblank job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Pointblank properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Pointblank team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Pointblank tech confirms it's safe.
Commercial response is a regular part of our Pointblank work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Pointblank home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Pointblank significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Pointblank and the surrounding zip codes listed below, plus neighboring communities throughout Pointblank, TX.
Pointblank is our home base, and our reach extends across Pointblank, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Pointblank, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Pointblank, Pointblank, TXOne call gets you a Pointblank-based team, not a routed national queue.
Call +1-844-578-1604